Privacy Policy

Long Rake Spar Privacy Policy (UK GDPR)

1. Who we are

Company name: Long Rake Spar Co. Ltd
Registered address: Youlgrave, Bakewell, Derbyshire, DE45 1LW

Email: sales@longrakespar.co.uk
Telephone: 01629 636210

 

We are the data controller responsible for your personal data.

2. What data we collect

We may collect and process the following personal information:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Postal address
  • IP address
  • Information submitted via contact forms
  • Marketing preferences

Website usage data (via cookies and analytics)

3. How we collect your data

We collect data when you:

  • Contact us via forms, email or phone
  • Subscribe to marketing communications
  • Place an enquiry or order
  • Use or browse our website

4. How we use your data

We use your personal data to:

  • Respond to enquiries
  • Provide products and services
  • Manage customer relationships
  • Send marketing communications (where consent is given)
  • Improve website performance and user experience
  • Meet legal and regulatory obligations

5. Legal basis for processing

Under UK GDPR, we process personal data on the following bases:

  • Consent – where you have actively opted in
  • Contract – where processing is required to fulfil a contract
  • Legal obligation – where required by law
  • Legitimate interests – for running and improving our business (without overriding your rights)

6. Marketing

You will only receive marketing communications from us if:

  • You have opted in, or
  • You are an existing customer and the communication relates to similar products or services

You can unsubscribe at any time by using the link in our emails or contacting us directly.

7. Sharing your data

We do not sell your data.

We may share data with trusted third parties such as:

  • Website hosting providers
  • Analytics providers (e.g. Google Analytics)
  • Email marketing platforms (e.g. Mailchimp, HubSpot)
  • IT and professional service providers

All third parties are required to process your data securely and lawfully.

8. Data storage and security

We store personal data securely and only for as long as necessary for the purpose it was collected. We use appropriate technical and organisational measures to protect your data.

9. Your rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Lodge a complaint with the ICO

ICO website: https://ico.org.uk

10. Contact

If you have questions about this policy or how we handle your data, contact us at:
Email: sales@longrakespar.co.uk

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